For us, the Pension “Zur alten Mühle” Waldhart KG, the protection of your personal data is of special concern. The collection, processing and use of your data on our website is based on the legal provisions (General Data Protection Regulation (GDPR), Austrian data protection law (Österreichisches Datenschutzgesetz, DSG), Telecommunications Act (Telekommunikationsgesetz, TKG). In this privacy policy we inform you about the most important aspects of data processing within our website.


If you contact us via inquiry form, online booking or by e-mail, your data will be stored in order to process the request and in case of follow-up questions.

Data storage

We point out that for the purpose of simplifying the booking process and the subsequent contract processing in the context of cookies, the IP data of the connection owner are stored.

The data provided by you are required to fulfil the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transmission of the credit card data to the processing bank / payment service provider for the purpose of debiting the booking price, to comply with the Reporting Act (Meldegesetz) and to our tax advisor to fulfil tax obligations.

In the case of a contract, all data from the contractual relationship in accordance with federal tax code (Bundesabgabenordnung) be stored until the expiration of the taxable storage period of seven years. In addition, the accommodation company is obligated under §10 Reporting Act (§10 Meldegesetz) to keep a guest directory whose retention obligation comprises seven years.

The data name, address and travel data are also stored. The data processing takes place on the basis of the legal regulations of § 96 3 TKG as well as of Art. 6 Abs. 1 lit a (Consent) and / or lit b (necessary for fulfilment of the contract) of the GDPR.

We use the following data when you sign a contract with us:

  • Base data
    First name, family name, full address, all contact information (eg e-mail address, telephone number), information about the nature and content of our contractual relationship.
  • Other personal data that you or third parties provide us with your consent or otherwise permissible in the initiation of the contract, during the contractual relationship or in order to fulfil legal obligations (Date of birth or age, marital status, gender, profession, identity card details, bank details, subscription or representation authorization, contractual commitment, cancellation / cancellation deadlines) or other information about yourself that you have given us.

Contract processors

The protection of your data is important to us. Even if we use a processor, we make sure that processing takes place within the European Union.

Reporting data

Under the Austrian Reporting Act you are obliged to register with us in accordance with § 5 and § 10 of the Registration Act (§ 5 und § 10 Meldegesetz). This concerns the following data:
Name, date of birth, gender, nationality, country of origin, address and postal code and – for foreign guests – the type, number, date of issue and issuing authority of a travel document and the date of arrival and departure.

We will keep these data in a guest directory based on the legal obligation imposed on us in accordance with Section 19 of the Reporting Law Implementing Ordinance (§ 19 Meldegesetz-Durchführungs-Verordnung) and store it for a period of seven (seven) years, unless otherwise processed for other purposes stated in this privacy policy become.
The guest directory is managed electronically by us, whereby we forward the data to an IT processor (Casablanca Hotelsoftware GmbH). This data is stored locally. A transfer to a third country does not take place.

The data categories “Arrival”, “Departure” linked to the country of origin will be forwarded to the municipality in which our accommodation is located in accordance with § 6 Tourism Statistics Regulation (§ 6 Tourismus-Statistik-Verordnung). The Ötztal Tourismus, to which we belong, and / or the municipality also have aggregated data on the total number of overnight stays and persons obliged to pay the residence tax. This is done on the basis of § 19 Tiroler Aufenthaltsabgabengesetz.

The processing is based on Art. 6 para. 1 lit. c GDPR.

In addition, we forward your postal code and your year of birth (in pseudonymised or anonymised form) to the creation and evaluation of the statistics of origin and age by the tourism association to our municipality and Ötztal Tourismus. This transfer is based on Art. 6 (1) lit e (task in the public interest) and lit f (predominant legitimate interests) GDPR. On the other hand, you can object at any time for reasons that arise from your particular situation (Article 21 (1) GDPR).

Ötztal Premium Card

You have the opportunity to use the Ötztal Premium Card. The Ötztal Premium Card grants you benefits at various companies in the region (eg reduced entry fees). The Ötztal Premium Card is valid after the first night of your stay.

The card will be issued and issued only at your request. It is issued in the form of an electronically generated card.

For the electronically generated card the following personal data, which are determined from the registration data (see above), are processed:
First name, last name, date of birth, country of origin / postal code and time of stay (arrival / departure).
When using the Ötztal Premium Card, the following personal data are also processed: data on the usage cycle of the respective card, use of the services and the accommodation provider.
The data is required to determine the identity of the card on the one hand and the validity period of the card for the respective service provider on the other hand and to enable the settlement of benefits between service providers, the Ötztal Tourismus and the accommodation providers.

Legal basis of processing

The processing of the data for purposes of the Ötztal Premium Card takes place on the basis of your consent (Article 6 (1) (a) GDPR).
A consent can be revoked by you at any time verbally or in writing.

Other processing of your data

Basically, we only process those data which are absolutely necessary for the conclusion of the contract or for the fulfilment of the contract. If you have also given us appropriate consent, we will process your data in such a way that we will send you information about our services until further notice. We use the following communication channels, if you have given us this: Phone, Email, SMS, Post or Social Media Channels.


Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

Cookies used

Expiration Date: Session
Purpose: The cookie ensures that all functions of the website based on the PHP programming language are fully and correctly presented.

Expiration Date: Session
Purpose: Storage of the user’s preferred language to display the content in German or English.

Expiration Date: Session
Purpose: This cookie allows you to see the cookie hint at the bottom of the site. After accepting this note, this setting will remain stored for 24 hours according to our knowledge.

Google Analytics
Google Analytics is a service for analyzing activity on websites. This cookie helps us to optimize the usability of our website (see Web Analysis below). To the best of our knowledge, Google uses cookies with different retention periods which, depending on the purpose, are stored from the duration of the website visit to two years.

To prevent the storage of this data, you can download a browser pluginhere.

Expiration date: 2 years
Purpose: Used to distinguish users.

Expiration date: 24 hours
Purpose: Used to distinguish users.

Expiration Date: Session
Purpose: To throttle the request rate. If Google Analytics is provided through Google Tag Manager, this cookie will be named _dc_gtm_ .

Disabling of cookies

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. Select your browser below to get more information about disabling cookies.

The use of our website is also possible after the deactivation of cookies.

Web analytics

Our website uses features of Google Analytics‘ web analytics service provided by Google Inc. (Address: 1600 Amphitheater Parkway Mountains View, CA 94043, USA).

For this purpose, cookies are used that allow an analysis of the use of the website by your users. The resulting information about your use of this website is usually transmitted to a Google server in the US and stored there. The relationship with the web analytics provider is based on the EU-US Privacy Shield. More information can be found in the Google Privacy Policy.

You can prevent this by setting up your browser so that no cookies are stored (see above Disabling cookies).

Your IP address is captured but pseudonymised immediately (eg by deleting the last bit). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit. a (consent) and / or f (legitimate interest) of the GDPR.

Your rights

You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, please contact us directly.

You can reach us under the following contact details:

Pension „Zur alten Mühle“
Waldhart KG
Lochlehnstraße 9
6450 Sölden
T: +43 5254 2005
F: +43 5254 2005-5